Postmortem -
Read details
Nov 12, 18:30 EST
Resolved -
We are pleased to report that the service issue reported earlier today has been resolved. Following a thorough review, our internal monitoring and testing have confirmed that all systems are fully operational.
At approximately 1:30 PM ET, our support team was made aware of an issue preventing certain pages from loading within the platform. Our Engineering team, which was already investigating, confirmed that full system functionality was restored at 2:10 PM ET.
We sincerely apologize for the disruption and appreciate your patience as we verified system health. If you are still experiencing any issues, please contact our support team directly for further investigation.
Oct 30, 17:22 EDT
Monitoring -
We are pleased to confirm that the issue has been resolved, and full functionality is restored.
Our team is actively monitoring the system to ensure continued stability. Should you experience any further issues, please contact our support team immediately.
We apologize for any inconvenience this caused and thank you for your patience.
Oct 30, 14:21 EDT
Investigating -
We are aware of an issue affecting the loading of tickets. Our Engineering Team is currently investigating the cause and working on a solution. We will provide updates here as soon as they are available. Apologies for the inconvenience and thanks for your patience as we work to resolve this issue.
Oct 30, 13:46 EDT