Incident IQ Platform Status Status

Incident IQ Platform Status

Service Under Maintenance

API Operational

Platform Operational

User Integrations Under Maintenance

Microsoft Azure SSO Operational

Google Cloud Platform Identity & Access Management Operational

PowerSchool Products PowerSchool SIS Under Maintenance

ClassLink Roster Server Operational

ClassLink Active Directory Integration Operational

OneRoster CSV Processing Operational

Asset Management Integrations Operational

Jamf Pro Operational

Mosyle Operational

Jamf School Operational

Filewave Operational

Microsoft SCCM Operational

Email Notifications and Alerts Operational

mailgun Inbound email processing Operational

mailgun Outbound Delivery Operational

iiQ Email Processing Operational

Support Resources Operational

iiQ Community Operational

iiQ Help Center Operational

iiQ Academy Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 21, 2024

No incidents reported today.

Nov 20, 2024

No incidents reported.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024

Platform Experiencing Performance Issues

Resolved - This incident has been resolved.
Nov 12, 14:51 EST

Monitoring - The engineering team has reported that the platform is now stable, and they are actively investigating the root cause of the event to prevent any recurrence. I’ll keep you posted on any further findings or actions.

Thank you for your patience and understanding.
Nov 12, 12:13 EST

Investigating - We want to inform you that we are currently experiencing a performance issue that may impact your experience on our platform. You may notice delays in loading ticket pages, performing searches, taking actions, or creating new tickets. Our engineering team is actively investigating the issue, and we are working to resolve it as quickly as possible.

We apologize for any inconvenience this may cause and appreciate your patience. We will keep you updated on our progress and notify you as soon as the platform is performing at optimal levels.

Thank you for your understanding and partnership.
Nov 12, 11:26 EST

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.